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Pain in the neck and shoulder that varies in intensity. It may feel dull and achy or like an electric shock from the neck to the arm.

Self-care includes using an ice pack alternating with heat several times a day for up to 15 minutes, gentle stretching and massage. Gentle exercise and good posture help with prevention.

Seek medical care immediately if neck pain is associated with:

• Trauma or injury.
• Weakness in an arm or leg.
• Trouble walking.
• High fever.

Make an appointment to see a health care professional if neck pain:

• Worsens despite self-care.
• Persists for several weeks.
• Radiates down one or both arms or legs.
• Is accompanied by headache, weakness, numbness or tingling.